- Competent assessment Approved certification bodies and qualified auditors (RTX-300, RTX-301).
- Impartial decisions The decision is separated from the audit and its evidence (RTX-101, RTX-300).
- Complaints and appeals Defined handling of cases, appeals and sanctions (RTX-104).
- Integrity monitoring Detection of misuse and calibration of assessments outside the audit cycle (RTX-105).
Certification bodies and auditors
RTX-300 describes the proposed approval and supervision of certification bodies. RTX-301 addresses auditor training and qualifications. No organisation or individual is presented as approved without a corresponding verified record.
Intake Assessors: OP
RTX-202 uses OP as the system identifier for Intake Assessors. A training record is not automatically an active authorisation. Verify the identifier, scope, extensions and current status in the public register.
Complaints, appeals and irregularities
RTX-104 addresses complaints, appeals and sanctions; RTX-105 addresses integrity risks. The website offers an identified reporting form, not an anonymous protected channel or a substitute for an approved appeal procedure.
Controlled claims
RTX-103 links claims to an authorised scope and permitted use of the mark. An environmental claim needs evidence of its basis and limitations; shipment or transfer to a recycler does not demonstrate the final outcome.
Social compliance
RTX-303 addresses working conditions, intermediaries and the methodology of social audits in the supply chain. Its scope and relationship with other assurance activities remain part of the draft document set.