Intake and traceability
RTX-208 addresses incoming-batch documentation, sourcing evidence and records of goods offered to consumers. Keep the connection to the supplier's batch declaration rather than relying on a logo alone.
Labels and customer information
Condition, defects and any repair needed before use must be communicated clearly. A certified-store statement does not automatically establish that every garment comes from a certified chain.
Complaints and product safety
Retail controls include handling customer complaints and responding to safety concerns. Collection activities carried out in a shop are a separate activity and are not automatically covered by its retail scope.
Partner programme
RTX-603 proposes a partner level distinct from full certification. The draft minimum share of system purchases is 50% in year one, 60% in year two and 70% from year three, calculated on a declared basis of net purchase value or mass. These are draft proposals, not approved eligibility criteria.
What a shop can prepare now
Retail controls are easier to implement when sourcing and labelling routines are planned in advance. The following are practical preparation steps, not approved requirements.
- Keep delivery documents and the supplier's batch declaration for each incoming delivery
- Separate goods from documented sources from goods of unknown origin
- Describe condition and defects on labels in plain language
- Record customer complaints and safety concerns with dates and actions taken
Communicating with customers
Customers should be able to understand the difference between a shop that participates in VRS and a specific item with documented sourcing. Wording should match the approved scope and RTX-103; general sustainability statements without evidence should be avoided.